Australia’s Favourite Electric Bike Store
Why Choose Merkx Ebikes?

Top Partners
We are collaborating with top manufactures in this industry so you are getting the best design and electronics available.

Great Price
We are trying to make ebike a lifestyle that is easily achievable and affordable for all Aussies.

Flexible Products
All our bikes can easily fit all terrain and some of them can be folded up for your trunk.
Take them wherever you go, or wherever you want to go.
2-Year Warranty
Our professional help does not stop with the warranty.
We offer 30 days trial, 2-year warranty for core components, and 5-year warranty for the frame.
In case you need help, we are here for advise also.


Got a question?
We know that getting your next e-bike is not an easy decision. That is why our experienced customer support team are prepared to answer all your questions by email, and help you pick your perfect match. We will always get back to you within 24 hours.
Contact support
You Might Want to Know
Don’t be afraid of electric bikes. It is essentially the same as riding a traditional bicycle, you just need to get used to it.
We recommend setting a speed limit on the ebike, making for a smoother pedal-assist experience.
If you do not know how to set the speed limit, see our Youtube videos.
Yes, throttle and pedal assist can be used together or independently.
When you set a pedal assist (level 1-5), the throttle will only operate the bike within that level’s speed range (eg. around 10-15 km/h in level 1)
If you use throttle only, then it could reach the max speed limit you set or the max speed of the bike itself.
Of course, you could also just pedal without power, and that is extra fun.
Our electric bikes can reach speeds of up to 50 km/h and have an average range of 100 km with pedal assist. Keep in mind, range can vary based on terrain, rider weight, and motor use.
However, on public roads in Australia, ebikes are required to be limited to 25km/h and must not use throttle only.
All Merkx eBikes can be modified to comply with road regulations.
We recommend that customers limit their speed to 25km/h and wear a helmet when riding in public.
We recommend checking the battery and tyres after you have assembled the ebike.
If needed, pump the tyres as follows
- Daily riding: 20-30 PSI (1.4-2.1 Bar)
- Heavy load/high speed: 25-35 PSI (1.7-2.4 Bar)
- Maximum air pressure: must not exceed the MAX PRESS marked on the sidewall (usually 30-50 PSI)
Charging tips
For optimal e-bike battery health and longevity, aim to keep the charge level between 20% and 80%.
Avoid both complete discharge and full charging as much as possible.
The process of fully discharging a battery and then recharging it back to full capacity is known as a ‘cycle’. The more cycles your battery goes through, the less effective it will be.
To ensure you get the maximum lifespan out of your battery, simply charge it less often.
One way to do this is to only charge it when it contains less charge than you need to complete your ride, rather than recharging it after every use.
Why the 20%-80% range?
Lithium-ion batteries, commonly used in e-bikes, perform best and degrade more slowly when charged and discharged within this range.
Charging to 100% can cause the battery cells to heat up, potentially damaging them and reducing overall efficiency. Deep discharges (below 20%) can also shorten battery lifespan.
Charging to 80% helps to avoid the stress of fully charging and discharging cycles.
If you won't be using your e-bike for an extended period, store the battery with a charge level between 40% and 70%.
Regularly charging the battery (even if stored) is also a good practice, ideally at least once a month.
If you have encountered any problems with parts during assembly or use of our ebikes (within a 2-year period), please reach out to us, and we will ship over replacement parts with an ETA of 10-14 days. View full details of the 2-year warranty here.
We recommend cleaning your ebike (no high-pressure washers), checking its chains and tyres after each ride.
Depending on how much you ride, most e-bikes will need servicing every six to twelve months.
Even if you don’t ride that often, and your bike has spent months stored away, it’s best to get it serviced before going out for a ride again.
If you are located in Melbourne, we have a store that can help with the service of your electric bike, otherwise, most other bike shops can perform the service for you.
Our goal is to make ebikes affordable and cost-friendly for Aussie families who are looking for a greener way to travel.
Merkx offers free shipping and fast delivery across most areas. If you're in a remote location, we may contact you regarding a small (but fair) additional charge.
Want to try one now? See our ebike range here.
Ebike Lifestyle
Make It Green
Free yourself from oily, rusty chains, and join the green revolution with us!
Our electric bicycles feature a powerful electrical motor that delivers extra power for a smooth ride, allowing you to cruise maintenance-free for up to 30,000km
Make a Good Story
We love a good story and there are so many of them!
Incorporate green travel into your everyday activities, as it helps to clear your head, and open your eyes to things you have never noticed before.
Expand Your Radius
We suggest using power to manage hills and rough terrains.
With our wide range of models, you can achieve up to four times the distance of a normal bike while still getting your daily workout.
Set the Example
You might have liked biking, but with ebike, you will LOVE biking!
Biking sets the example of healthy travel for the young ones and the next generation.
They will keep it in mind and follow suit.
Make It Green
Free yourself from oily, rusty chains, and join the green revolution with us!
Our electric bicycles feature a powerful electrical motor that delivers extra power for a smooth ride, allowing you to cruise maintenance-free for up to 30,000km
Make a Good Story
We love a good story and there are so many of them!
Incorporate green travel into your everyday activities, as it helps to clear your head, and open your eyes to things you have never noticed before.
Expand Your Radius
We suggest using power to manage hills and rough terrains.
With our wide range of models, you can achieve up to four times the distance of a normal bike while still getting your daily workout.
Set the Example
You might have liked biking, but with ebike, you will LOVE biking!
Biking sets the example of healthy travel for the young ones and the next generation.
They will keep it in mind and follow suit.